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Terms & Conditions

These T&Cs are applied to all Treatment and Training bookings

Training Course Bookings

A deposit is required to secure your course booking. This deposit is non-refundable, but is transferable if 2 weeks notice prior to the course start date is given. Deposit can only be transferred to a different date once, before the deposit is deducted as a cancellation fee.

Where applicable, a PMU theory manual and training videos are shared with students prior to the course to familiarise themselves with the techniques. It is highly recommend that this material is read to make the most out of your course. 


Following the course, you will be required to complete latex matt work, pre-draws and case studies. Once your course instructor has approved the above, then you will receive your certificate of completion. The above must be completed within 6 months. If unexpected circumstances prevent you from finishing within this period, please inform your course instructor.

If you do not complete the case studies within the 6 month period, then you will need to book a half day practical assessment in the salon before you can complete the course (charges applicable). 

Our PMU courses are accredited by ABT Insurance. It is your responsibility to ensure your salon / work area meets local council regulations. 

Treatment Bookings


Deposits are non-refundable, you can reschedule your appointment and your deposit will be transferred over to your future booking. If you are unable to reschedule, please contact us at least 72 hours before your appointment.
Please note, appointments can only be rescheduled twice before being cancelled without a deposit refund.


Allergies to metals i.e. nickel, or if on medication which causes blood thinning or on roaccutane, must be disclosed prior to booking.

You cannot have a PMU treatment whilst pregnant or breastfeeding



Late Fees

We reserve the right to cancel or reschedule your booking if you exceed the 15 minute time & be asked to repay the deposit.


If you miss an appointment and want to reschedule, full payment will be requested upon rebooking.

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